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Privacy Policy

Last Updated: December 9, 2025

DoctoCare (“we,” “our,” “us”) values your privacy and is committed to protecting your personal and professional information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

  1. Doctor Information:
    • Name
    • Phone number (for registration and login)
    • Contact details
    • UPI ID (for payment settings)
  2. Patient Information (added by doctor):
    • Name, phone number, age, gender, and address
    • Vitals, prescriptions, notes, and test details
    • Uploaded files (images, documents, audio)
  3. App Usage Information:
    • Device information, app version, and usage logs
    • Diagnostic and crash data (for app improvement)

2. How We Use Your Information

We use collected data to:

  • Provide and improve App functionality
  • Maintain secure doctor login and authentication
  • Store and manage patient records securely
  • Allow calling and sharing features with patients
  • Customize the medicine database and prescription management
  • Facilitate payment record management (cash/UPI)
  • Ensure smooth app operation and bug resolution

3. Data Storage and Security

  • All data is securely stored in encrypted servers.
  • Access is restricted only to authorized personnel.
  • We use standard encryption protocols for sensitive information.

While we take reasonable steps to protect your data, no system is 100% secure. You are advised to maintain confidentiality of your login credentials.

4. Data Sharing

We do not sell, rent, or trade your data.

Data may be shared only:

  • To comply with legal obligations
  • With your consent for specific purposes
  • With trusted third-party service providers (e.g., cloud hosting) who follow strict data protection standards

5. Data Retention

Your data will be retained as long as your account is active or as required by law. You may request deletion of your account and associated data by contacting our support team.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent at any time
  • Request data export for your own records

7. Third-Party Services

The App may include links or integrations with third-party tools (e.g., UPI payment providers). We are not responsible for the privacy practices of those services.

8. Updates to this Policy

We may update this Privacy Policy periodically. Updates will be posted within the App, and continued use after changes implies acceptance.

9. Contact Us

For privacy-related questions or requests, contact us at:

Email: [email protected]